This English translation is provided for convenience. In case of any discrepancy, the French version prevails.
You can request the deletion of your Mova account and personal data at any time.
From the app (recommended)
Open Mova, go to Settings → Delete my account, then confirm. Deletion is immediate. If you have an active Premium subscription, it is automatically cancelled when your account is deleted.
Without access to the app
Send a request from the email address linked to your Mova account to:
We confirm the deletion within 30 days by email.
What is deleted
- Your profile and account information (email, identifier)
- Your history of completed sessions, favorites and preferences (level, equipment)
- Your progress data and usage statistics
What may be kept, and why
Billing data (transaction history, invoices) is managed and kept by our payment provider Paddle, acting as Merchant of Record, in accordance with its own legal obligations. Mova does not store any billing data.
Partial deletion
If you only want to delete some data (for example your session history) without closing your account, say so in your email — we handle this type of request on a case-by-case basis.
Learn more
For full details on how your data is processed, see our Privacy Policy.